TTYNKAM (TYPDCAA) IV
- beautiful liar
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i work for a store that wants to adapt the "walmart model" (these words did come out of a manager's mouth at a staff meeting).
essentially, the sales associates are only to help customers only if they ask for help, and for less than 2 minutes. we're not supposed to spend an extended period of time with the customers.
this from a company that worked for many years at providing excellent customer service. and they wonder why we're losing business like crazy...
...that was a wee bit of a side note. talking about walmart triggered that for me.
essentially, the sales associates are only to help customers only if they ask for help, and for less than 2 minutes. we're not supposed to spend an extended period of time with the customers.
this from a company that worked for many years at providing excellent customer service. and they wonder why we're losing business like crazy...
...that was a wee bit of a side note. talking about walmart triggered that for me.
- beautiful liar
- Posts: 6281
- Joined: 4/11/2004, 9:30 am
- Contact:
when I worked at zellers someone did exactly that. put a tv in a cart and walked out. it was busy in electronics, which was in the back, and the electronics guy, all alone with a bunch of customers, didn't notice. the front assumed that it was paid for in the back.
she got away with it, too. it was only review of security footage when the loss prevention officer got in that let us know it happened.
she got away with it, too. it was only review of security footage when the loss prevention officer got in that let us know it happened.
laurel wrote:i work for a store that wants to adapt the "walmart model" (these words did come out of a manager's mouth at a staff meeting).
essentially, the sales associates are only to help customers only if they ask for help, and for less than 2 minutes. we're not supposed to spend an extended period of time with the customers.
this from a company that worked for many years at providing excellent customer service. and they wonder why we're losing business like crazy...
...that was a wee bit of a side note. talking about walmart triggered that for me.
I find that odd, as we spend and exceeding amount of time training associates on product knowledge. Every store I've ever been has stressed that spending time with customers is crucial to business. If someone wants to adopt a "Walmart model", maybe they should focus on controlling expenses, streamlining logistics, and using those things to drive prices down, which would generate more sales and profitability. Tell your boss he is a fool. You can use fucking idiot if that's more appropriate.
Yes, Brian, push-out with a shopping cart.
<nam_kablam> I'll be naked holding a ":O" sign while pumping their door


Henrietta wrote:Don't dissapoint me here Cass.
You don't want to me to re-nig on my promise of a Salt Lake City road trip if OLP makes a tour stop there.
We bought a red Subaru Impreza, 06, to replace the Mazda. I am digging it more and more every day. But I still feel a little twinge when I drive by Mazdas.
Nikki, I did the same thing with my husbandWhen he moved back here, I flew up there to help him move his stuff back and we drove back here together. When we got engaged we had been dating/known each other just under three months. When we got married we had known eachother almost seven months. I didn't question once whether or not we were right for eachother! I'm happy for you.
you forgot to mention that i was in your ear telling you to lay him at once!

Whenever death may surprise us,
let it be welcome
if our battle cry has reached even one receptive ear
and another hand reaches out to take up our arms.
Nobody's gonna miss me, no tears will fall, no ones gonna weap, when i hit that road.
my boots are broken my brain is sore, fer keepin' up with thier little world, i got a heavy load.
gonna leave 'em all just like before, i'm big city bound, your always 17 in your hometown
let it be welcome
if our battle cry has reached even one receptive ear
and another hand reaches out to take up our arms.
Nobody's gonna miss me, no tears will fall, no ones gonna weap, when i hit that road.
my boots are broken my brain is sore, fer keepin' up with thier little world, i got a heavy load.
gonna leave 'em all just like before, i'm big city bound, your always 17 in your hometown
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- Oskar Winner: 2009
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- AnnieDreams
- Posts: 4029
- Joined: 8/16/2003, 12:08 pm
- Location: St. John's, Newfoundland
- AnnieDreams
- Posts: 4029
- Joined: 8/16/2003, 12:08 pm
- Location: St. John's, Newfoundland