So I got some e-mails back yesterday from etix.com. Thought I should post the response I received.
The first is for the London show
________________________________________________________________________________
From: Michael Tonner <michael@etix.com>
To:
j.hooper@utoronto.ca
Cc: supportanswers <supportanswers@etix.com>
Date: Apr 25, 2006 12:49 PM
Subject: RE: Tickets Not Received - 3660283 - Our Lady Peace - Jonathon Hooper
Jonathon,
Unfortunately the venue has only just sent the tickets to us.
Your tickets are being shipped today via USPS First Class Mail.
We apologize for the delay.
Should you not receive your tickets within 48 hours of the event-do not
reply to this e-mail--please go to
WWW.ETIX.COM and click on the HELP|FAQ
link to send an e-mail requesting assistance.
Thank you for your patience in this matter.
Michael
________________________________________________________________________________
Now for the Kitchener show
________________________________________________________________________________
From:
Michael_Support@etix.com <support@etix.com>
To:
j.hooper@utoronto.ca
Cc: supportanswers <supportanswers@etix.com>
Date: Apr 25, 2006 12:50 PM
Subject: RE: Tickets Not Received - 3660239 - Our Lady Peace Hot Seat Package - Jonathon Hooper
Jonathon,
Unfortunately Centre in the Square has only just sent the tickets to us.
Your tickets are being shipped today. To avoid customs delays your tickets
will be shipped separately via USPS First Class Mail. Your Hot Seat Package
merchandise will be shipped, also today, via USPS Global Priority Mail
We apologize for the delay.
Should you not receive your tickets within 48 hours of the event-do not
reply to this e-mail--please go to
WWW.ETIX.COM and click on the HELP|FAQ
link to send an e-mail requesting assistance.
Thank you for your patience in this matter.
Michael
________________________________________________________________________________