ClumsyMonkey.net

xjsb125 wrote:I'm still waiting for the explanation of "practically accused of software piracy."

Same here, which is why I didn't understand why people were saying "Well the guy accused him of doing something illegal" - practically is different from literally. It could have been something Johnny misunderstood, or something the guy might have said in a wrong way. It could have been either's mistake.

First of all:

Sand and Matty,

I apologize. After reading both of your posts, I feel worse because after all, I could have very well been yelling at both of you. I offer no excuse.

myownsatellite wrote: I just really didn't like seeing what was said and couldn't believe it came out of someone I know.

Quick to judge are you? Without knowing the full story? I would have never expected to have my character attacked and to be dis-respected from you without knowing my details. You say what I said was shitty? Granted it was but, what you said, especially after how close we became last year, breaches whole new levels of low.

You don't know me and now you never will.

half jill wrote:yeah, that's not cool dude. i don't care if you were upset about your console breaking; it's not the guys fault, and you have no right to throw insults at him. you're making fun of him for crying? at my old job there were countless people who brought me close to tears. you have no idea what that man had dealt with that day, and people in customer service should be treated with as much respect as anyone else. grow the fuck up.

You too huh? Before you know all the facts? As I said earlier, I have no excuse for what I said and to that man. I publically humiliated him infront of his co-workers and total strangers but, how do you think that makes me feel? Do you think I enjoyed doing that to another human being? Did you ever stop to consider that I feel bad about it? That perhaps I regret it and what to apologize to that man? That I can't even bring myself to show my face at that store anymore because it shames me for acting like a spoiled brat? Well I do regret it and do I want to apologize but, as I said, I can't bring myself to show my face at that store anymore.


And as for how this started, this man was very arrogant in his manner. He had this attitude that made him think that he was right no matter what I said. At first, I found the situation humorous in an odd way. But, he soon was most un-willing to accomodate my wishes to refund my system, which I had bought on July 18th. No matter how times I tried to explain my reasons for wanting to refund the system, he kept wanting to send it away for repairs. After owning three consoles in the span of a year, and having three die in the span of two months, I did not desire to own another 360. He offered to exxhange it, but as I told him, I had and have, no desire to own another 360 for a long time.

By this time, he noticed that my console came bundled with four games. At which point he re-newed his efforts to send my console away. Then I told him flat out that I did not want the damn thing. Then we started bickering about the games and I achknowledged that its against store policy to refund games due to piracy issues. And I was even going to offer to purchase the games, but then he said, under his breath, that I already probably copied the games. The tone in his voice, although subtle, was very accusatory. Now, I wasn't one hundred percent sure on what I heard him say and I was not sure if anyone else had heard it. And if I had mentioned it to him or some other employee, it would've been his word versus mine. It would have been pointless to bring the matter up at this stage in the game.

I said practically because I wasn't one hundred percent sure on what I had heard him say. Up until then, I would've purchased the games, pointless as it may seem since I don't have a console to play them on. But once he said that, it was no go.

At that point, I was angry and thats when I started using colorful language, most of which I don't remember. That is also when I told him that I do not wish to see his face anywhere around me and that I want to speak with the manager. He was reluctant to go but I used some more choice words and he finally went. When he came back with the manager, he hung around and thats when I went for the home run. I shall not repeat the words I said but, thats when he got tears in his eyes and thats when I told him to grow a pair of testicles and act like a man, and not some tweleve year old girl.

At that moment, I knew I went too far with him but, I didn't care nor did I feel sorry for him. Instead I felt some vindictive pleasure from it and I even got a small laugh out of it later on. A small part of me felt that he deserved it but, thats not point of the matter. A few moments after, I apologized to the manager and lucky enough for me, he was kind enough to accept it. So I told him what happened to my consoles and he was kind enough to give me a refund. He could've been an asshole to me and told me to piss off and I would have rightly deserved it.

Thankfully he didn't and as I've said before, I have no excuse for acting that way. As stated above, I stil feel bad about it but, whats done is done. I can't undo history and I have to live with it.

And that as they say, is that.


Oh and, Laurel and Landon, thank you for sticking up for me. I really appriciate it.

Crap Bag wrote:

myownsatellite wrote: I just really didn't like seeing what was said and couldn't believe it came out of someone I know.

Quick to judge are you? Without knowing the full story? I would have never expected to have my character attacked and to be dis-respected from you without knowing my details. You say what I said was shitty? Granted it was but, what you said, especially after how close we became last year, breaches whole new levels of low.

You don't know me and now you never will.

The reason I said that was because I've never heard any of my friends say that to someone, and after having been attacked in that manner before, it really shocked me. And I also did say that I wanted to hear the rest of the story.

I'm not going to air our dirty laundry on the CM so I'm not even going to address your last comment about how close we became last year, although there is a lot I would like to say, but if I do say it I'll say it to you and you alone.

Like I said, when I got the whole story I'd apologize, and I do. And while I know you'll probably never talk to me again, I hope you'll at least accept my apology.

No need to apologize to me. You have to make your own decisions in life. Sometimes they are right, and sometimes they are wrong. Like I said, just remember when you are about to verbally tear into someone, you don't know what they've had to deal with up until that point.

If you have issues with something, and just aren't getting the satisfaction you want from an employee, politely ask to speak to the manager. It's tough to choke back the words you really want to say, but it helps your cause out in the long run. I can tell you that if people start cussing my associates, I automatically stop helping them regardless of who is right or wrong and ask them to leave. My people don't get paid enough to get cussed out. If they want to talk it over civily, I will do my best to help them out, and even break policy if I choose to do so.

Thanks for posting the full story, clears any confusion up!

Ok, I gotta say, I know that you are really defensive that the people here didn't like what you said happened. But you gotta understand that a lot of us work customer service or retail based jobs and based on the only thing you said, you came off as a bully to get what you wanted. And to the people that have been in the other guys position, thats not cool at all.
I mean, we all know thats not what went down or anything and that you are a good guy. But like you said, we really didn't know the whole story. So, sorry if we made you feel bad but a lot of people have been in the other guys position.

yeah and Laurel's view and opinion of the customer service position was the most accurate!

i know me some customer service, yo.

you don't become supervisor at a new job as fast as you did without knowing it! Next month, I predict Manager position!

The month after that you'll own the place and finally the entire chain!

And after that we'll buy her out?

Crap Bag wrote: Well I do regret it and do I want to apologize but, as I said, I can't bring myself to show my face at that store anymore.

You could always write a letter Johnny. I'm sure the guy would appreciate that and you wouldn't have to go anywhere near the store.

xjsb125 wrote:And after that we'll buy her out?

haha I wouldn't doubt it! but hey, as long as she gets lots of money and gives some to me, I'm happy!

Soozy wrote:

Crap Bag wrote: Well I do regret it and do I want to apologize but, as I said, I can't bring myself to show my face at that store anymore.

You could always write a letter Johnny. I'm sure the guy would appreciate that and you wouldn't have to go anywhere near the store.

Great idea, I wouldn't have thought of it myself.

Wow......this turned in to a big bizzatch fest, didn't it?

I believe the answer is.... October.

Lando wrote:I believe the answer is.... October.

October fest?? Those used to rock; back in the German towns of Minnesota. New Ulm, MN had a rockin' Octoberfest.