I think the reason it seems 'harsh' is because you sort of lost credability when you said you can't really relate to any of this. So basically you're on the outside looking in and trying to understand, and there's nothing wrong with that. You just have to realize that people's problems/issues whatever, go a lot deeper than I'm sure you can even imagine. So when you're talking about it being so easy to get help, that comes off the wrong way. If it was so easy to get help, there wouldn't be so many fucked up people in this world and if you want to major in psych then you will need to learn to sort of step back and look at it from another person's perspective, once you know the full story .. and in none of these cases do you know the full story, so you can't really make it seem so easy, it's not .. working with kids who have emotional problems is very tough, definitely not easy and these kids aren't gonna want to be told "ok, here's what you do, it's real easy." Nothing in life is easy.
I guess what I'm trying to say is .. while you're trying to understand what it's like, don't downplay people's problems as something easily fixed with 1 phone call, that's all.
